Close CRM Pricing Explained (2026): New Plans, Calling Costs and Yearly Totals
Close CRM pricing, in short: four self-serve plans priced per user — Solo $9, Essentials $35, Growth $99 and Scale $139 per user per month billed annually, or $19, $49, $109 and $149 billed monthly. Calling runs about $0.02 a minute and phone numbers about $1 a month on top, and the Call Assistant add-on is $50 a month per organisation.
More on this topic: CRM and sales tool pricing, every guide in one place.
Close restructured its plans in 2026, so older reviews that quote Startup, Professional or Enterprise tiers are out of date. The new plans move the big jump to Growth, the first tier with workflows and the power dialer. This guide covers each plan, the usage costs that sit outside the seat price, and what a year costs for one, three and ten users.
Key takeaways
- Plans (annual billing): Solo $9, Essentials $35, Growth $99, Scale $139 per user per month.
- Monthly billing: $19, $49, $109 and $149 per user per month.
- Solo is capped at one user and 10,000 leads, and neither Solo nor Essentials includes workflows.
- Growth is the first plan with workflows, the power dialer and bulk email; Scale adds the predictive dialer and live call coaching.
- Usage is extra: calls about $0.02 a minute, numbers from about $1 a line a month, SMS at cost, Call Assistant $50 a month plus $0.02 a minute.
- Trial: 14 days, no credit card, with $5 of calling and enrichment credit, plus a 30-day money-back guarantee after purchase.
How much does Close CRM cost per user?
Close costs $9 to $139 per user per month on annual billing and $19 to $149 billed monthly, across four self-serve plans. A Custom plan for larger or more complex teams is priced by sales.
| Plan | Annual billing | Monthly billing | AI credits / user / mo | Main limits and additions |
|---|---|---|---|---|
| Solo | $9/user/mo | $19/user/mo | 500 | 1 user maximum, 10,000 leads maximum, no workflows, 3 connected email accounts |
| Essentials | $35/user/mo | $49/user/mo | 1,000 | Unlimited leads and contacts, team collaboration, built-in calling and SMS, no workflows |
| Growth | $99/user/mo | $109/user/mo | 1,500 | Automated workflows, power dialer, bulk email, custom activities, 10 connected email accounts |
| Scale | $139/user/mo | $149/user/mo | 2,000 | Predictive dialer, role-based access, lead visibility rules, live call coaching, unlimited call-recording retention |
| Custom | Contact sales | Contact sales | — | For fast-growing or complex sales teams |
Prices checked on close.com/pricing on 25 October 2026, in US dollars. The page lists two prices per plan without labelling them; its FAQ says annual plans are discounted, so the lower figure is the annual rate. Close changes plans from time to time — confirm before you buy.
On Essentials, Growth and Scale the AI credits are pooled across the team, with monthly caps of 10,000, 15,000 and 20,000 credits. Credits do not roll over, and more can be bought, though the pricing page does not list a credit price. Close's AI agent, Chloe, is on every plan for chat, batch calling and enrichment; using it inside workflows needs Growth or Scale.
What changed in Close's 2026 pricing?
Close replaced its old tier names with Solo, Essentials, Growth and Scale, and bundled monthly AI credits into every plan. If a review mentions a Startup, Professional or Enterprise plan, or a $29 entry price, it predates the change. The practical effect is that the cheapest team plan with automation is now Growth at $99 a user, while a solo seller can start for $9 a month on annual billing.
What do calls, numbers and SMS cost on Close?
Calling on Close costs about $0.02 a minute for most outbound calls, phone numbers start at about $1 per line per month, and SMS is passed through at cost. US texting also requires A2P 10DLC registration, which carries its own carrier fees. None of these are included in the seat price.
| Usage item | Price on Close's page | Notes |
|---|---|---|
| Outbound calling | About $0.02/min | Most outbound calls; international rates vary |
| Phone number | From about $1/line/mo | One per rep is typical |
| SMS | At cost | US sending needs A2P 10DLC registration |
| Call Assistant add-on | $50/mo per org + $0.02/min | Recording, transcription and call summaries |
| Additional organisation | $50/org/mo | Growth and Scale include one free secondary org |
| Call recording retention | Included | 30 days on Solo and Essentials, 90 on Growth, unlimited on Scale |
For a calling team, usage is real money. Three reps with two hours of talk time a day over 21 working days make about 7,560 minutes a month. At $0.02 a minute that is roughly $151 a month in calls, or about $1,814 a year, before numbers, texting or the Call Assistant.
What does Close cost for a year?
A year of Close costs $108 for one Solo user and $1,188 per user on Growth, on annual billing. The table multiplies that out before usage charges.
| Plan (annual billing) | 1 user | 3 users | 10 users | 3 users, billed monthly |
|---|---|---|---|---|
| Solo | $108 | Not available (1 user) | Not available | — |
| Essentials | $420 | $1,260 | $4,200 | $1,764 |
| Growth | $1,188 | $3,564 | $11,880 | $3,924 |
| Scale | $1,668 | $5,004 | $16,680 | $5,364 |
Now the realistic version for a three-person outbound team on Growth: seats, three numbers, the calling volume above and the Call Assistant for recordings and summaries.
| Line item (3 users, Growth) | Monthly | Year one |
|---|---|---|
| Growth seats, annual billing | $297 | $3,564 |
| 3 phone numbers at about $1 | $3 | $36 |
| 7,560 call minutes at about $0.02 | $151 | $1,814 |
| Call Assistant ($50 + $0.02/min) | $201 | $2,414 |
| Total | $652 | $7,828 |
Treat this as an illustration, not a quote: your talk time, your share of international calls and whether you need the Call Assistant at all move the total a lot. The shape is the useful part — for a phone-heavy team, usage can be as large as the seats.
Want to see what your own numbers look like? Start a workspace and price it against the table above.
Start free14-day free trial · No credit card required
Which Close plan should you choose?
Most small sales teams that call and email prospects should choose Growth, because it is the first plan with workflows, bulk email and the power dialer. Essentials suits teams that only need a shared inbox, calling and a clean pipeline.
- Solo ($9 annual): one founder or freelancer who wants built-in email and pipeline tracking and can live without automation.
- Essentials ($35): small teams that log calls and emails and follow up by hand.
- Growth ($99): outbound teams that need sequences, workflows and a power dialer. The default for most.
- Scale ($139): high-volume calling floors that need the predictive dialer, coaching and access rules.
Essentials to Growth nearly triples the seat price, from $35 to $99 a user on annual billing. If the only thing pushing you up is automated follow-up, price a separate sequencing tool against the $64 a user difference before upgrading.
Is Close expensive compared with other CRMs?
Close is cheap for one user and expensive for automated teams. Solo at $9 a month is among the lowest prices for a real sales CRM, but Growth at $99 a user is about two and a half times Pipedrive Growth ($39 per seat, annual billing) — the difference being Close's built-in calling, dialers and SMS. See Close vs Pipedrive for that trade in detail, Pipedrive pricing explained for its add-ons, and Close alternatives if the Growth price is the problem.
Flat-priced platforms are the other route. Scalry, which publishes this guide, charges $29, $79 or $199 a month per workspace rather than per user, with the CRM, cold email sequences, booking and funnels included. It is not a calling-floor tool: Close's predictive dialer and live coaching have no equivalent there. For a background on per-seat, per-contact and flat pricing, see how much a CRM costs.
Questions to ask before you commit
Whichever way you are leaning, these are the questions that change the answer. Work through them against your own numbers rather than anyone's feature matrix — including this one.
- How many people need a seat? Every user who logs in pays the full per-user price.
- Do you need workflows this year? That decides whether you compare Essentials or Growth.
- How many call minutes a month? Multiply by $0.02 and add it to the seat price.
- Do you need recordings and summaries? The Call Assistant is a separate $50 a month plus per-minute charge.
- Will you text US numbers? Budget for A2P 10DLC registration.
- Can you commit to a year? Annual billing saves $10 to $14 a user a month on team plans.
If you cannot answer the first three, you are not ready to choose between Scalry and Close yet — you are still deciding what you need, which is a cheaper problem to solve first.
Frequently asked questions
How much does Close CRM cost per month?
Close costs $9 (Solo), $35 (Essentials), $99 (Growth) or $139 (Scale) per user per month billed annually, and $19, $49, $109 or $149 billed monthly, as listed on close.com/pricing in October 2026. Calling, numbers and SMS are billed on top.
Does Close have a free plan?
No. Close offers a 14-day free trial with no credit card and $5 of calling and enrichment credit, and a 30-day money-back guarantee after purchase. The cheapest paid plan is Solo at $9 a month billed annually, limited to one user.
Which Close plan includes the power dialer?
Growth, at $99 per user per month billed annually, is the first plan with the power dialer and automated workflows. The predictive dialer is on Scale at $139.
How much does calling cost on Close?
About $0.02 a minute for most outbound calls, with phone numbers from about $1 per line per month. SMS is charged at cost, and US texting requires A2P 10DLC registration.
What is the Close Call Assistant?
An add-on for call recording, transcription and summaries, priced at $50 a month per organisation plus $0.02 per minute.
What happened to Close's Startup and Professional plans?
Close replaced them in 2026 with Solo, Essentials, Growth and Scale. Reviews quoting the old names or a $29 entry price are out of date.
How much does Close cost for a team of 10?
On annual billing, ten users cost $4,200 a year on Essentials, $11,880 on Growth and $16,680 on Scale, before calling and other usage charges.
If you want to compare a flat-priced pipeline against these numbers, Scalry's version is described on the CRM and pipeline page.
Add your call minutes to Close's seat price before comparing it with anything else — that is the number that matters. You can rebuild one real campaign inside Scalry before moving anything else.
Start your free trialSee pricing14-day free trial · No credit card required
Build a workspace, import a real list, and run one campaign end to end before you decide anything.
14-day free trial · No credit card required
